Privacy Policy

We collect various types of information to provide you with our services safely and reliably.

Identity and contact details

When creating an account, we ask for basic information. This typically includes your full name, date of birth (to verify the minimum age of 18), your home address, your email address, and your phone number.

Usage and device data

While you are active on our platform, we collect technical data such as your IP address, browser type, operating system, and information about how you navigate our website and which features you use.

Transaction information

When you make deposits or withdrawals, we process details about these transactions. This includes the amount, currency, date, and information about the selected payment method.

Communication data

Records of your communication with our customer service, including emails and chat logs, are stored to better assist you with future inquiries and to ensure our service quality.

We process your data on the following legal grounds: to fulfill a contract we enter into with you, to protect our legitimate interests (e.g., fraud prevention and network security), based on your explicit consent (e.g., for specific marketing purposes), and to comply with legal obligations to which we are subject.

The collected data is primarily used for managing your account, processing transactions, and providing the requested services. Additionally, we use this information to ensure the security of the platform, detect suspicious activities, and optimize our offerings through data analysis. If you have consented, we will also send you information about new features or promotions.

Your personal data will only be stored for as long as it is necessary for the purposes described in this policy or as long as we are legally obligated to do so. Once the data is no longer needed, it will be securely and permanently deleted or anonymized.

Malina Casino does not sell your data to third parties. We only share information with external service providers who assist us in providing our services (e.g., payment processors, IT service providers). These partners are contractually obligated to protect your data just as strictly and to use it exclusively for the agreed-upon purpose.

Where applicable, your data may be transferred to servers or service providers outside of Germany. In such cases, we ensure that your data enjoys the same level of protection as in your home country through appropriate contractual and technical safeguards.

We employ industry-standard administrative, technical, and physical security measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet can guarantee absolute security.

You have the right to request access to your data stored with us, to have incorrect data corrected, or to request its deletion, provided there are no legal retention obligations to the contrary. Furthermore, you can object to the processing of certain data or request the portability of your data.

This policy may be updated as needed. In case of significant changes, we will inform you directly if possible or place a highly visible notice on our platform.

To exercise your rights or ask questions about data protection, please contact us at: [email protected].